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FAQ

Most popular questions

General FAQs

FestivalNet is not affiliated with any festival we list on our site.

A membership to our website saves you time in your event research!

If you need additional info on event schedules, buying tickets, music lineup, how to be a vendor, when the parade starts, parking arrangements, or if your dog or cat can come, please contact the festival directly. You can look up their website or social media if you are not interested in our membership services.

You can become a free member of FestivalNet.com and get full show details on any eight events of your choice. To do that, go here.

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You must contact the individual events with the information provided on each event listing page. FestivalNet does not produce or organize any of the events listed on our website.

Tags: a, admission, application, apply, band, book, booking, booth, deadline, event, fee, get, how, set, start, time, to, up

First of all, a Basic FestivalNet account is Free! You can access all events using our advanced search tools. While some event details are left out, it's a great starting point to learn where and when the shows are.

Our paid levels cover our team of researchers who, year round compile, update and expand our data, maintaining relevant and current info on thousands of events throughout North America. Nowhere else can you get the volume of information and extensive details we offer, along with organizational and productivity tools all in one place. Many of the details we provide are not even found on the event's web site! AND we offer world class customer service and tech support to all our customers from basic free accounts to the highest paid pro level, this all costs money.

Some people ask us: why pay for something I can get for free? Can't I just use google to get the info I need? You certainly could use other sources, including yourself, to track down festivals & discover some of the details you need, but you can not find all of what we offer and after a while you will soon see the value of our services! In business, time is money and FestivalNet is an investment in yourself and in your business. Save research hours, use our awesome 'one-click-connect' and our other excellent tools, and you will absolutely book your show calendar faster and better with FestivalNet than if you go at it alone.

Go here for membership info

Tags: contact, customer, customerservice, employ, festivalnet, free, info, information, membership, research, researchers, service, support, tech, techsupport

General FAQs, Member FAQs

Below are things to consider and suggestions to improve your success rate getting replies and/or applications from events:

* Are you contacting the right events for your product/service? Our Pro Search can help you with that. For example, selecting categories from the "Allowed" drop down in the "Exhibitors" box will find events that allow what you do. For more search tips, there's a help link in the top left corner of Pro Search

* Be sure the deadline date has not passed. Contact each event well in advance of their application deadline, otherwise emails & calls will not likely be returned. Use our handy "Deadline Reminder Newsletter" and the "Deadlines" option in Pro search to get ahead of the game.

* Important note about deadlines. It doesn't mean applications will be accepted up until that date. Festivals will frequently fill all open slots before their posted deadline. That's due to no fault of your information source, it's simply the way the business works.

* Check out each event's website for additional application info and specific instructions for successful application acceptance. Always follow each event's requirements exactly as indicated.

* Follow up your initial communication with a phone call. It's important to show continued interest, but be careful not to over do it. Space your follow up calls/messages a week apart. Always call *far before the deadline* to learn what your first step must be with each event.

* Be sure your FN Profile is filled out completely, including clear photos, full company description and is free of spelling errors. Once it is, try using the email EPK link.

In addition to your FN profile, what's the state of your web presence and marketing materials? If you contact an event and they look you up at FestivalNet or do a web search on you and/or your company, what will they find? Will they find anything? Or perhaps find some half baked profiles on different web sites without great looking photos or informative & effective information? If you don't present yourself professionally anywhere people will find you and/or your business, then why would an event take you seriously and want to answer your emails or call you back?! Remember, you ALWAYS only get one chance to make a first impression!

If you get any returned (undeliverable) emails or discover a disconnected phone number, please let us know asap. Contact support@festivalnet.com and we will gladly research that for you. We work very hard to provide accurate event data but sometimes contact info will change.

Tags: contact, email, festival, no, pro, prosearch, replies, Reply, response, search, support, tips

General FAQs, Festival/Promoters FAQs

Do a search here to see if your event is listed. If you find your event, that means your organization has a User ID. Please contact support@festivalnet.com if you need assistance with your login so you can edit your event.

Tags: account, accounts, id, listed, login, member, members, organization, search, signup, user, userid

Member FAQs

If the song is an mp3 file (with compression set to 320 kbps max) it is not further compressed. For the best results, make an mp3 from the original, uncompressed recording. If your song file is in a format other than mp3 or exceeds 320 kbps as an mp3, it will be compressed and saved as an mp3. Pro members are allowed a little higher quality compression level.

Tags: audio, compression, file, mp3, music, song, specs, upload, uploading

We scale your images down so it is not exactly possible to blow them up to a printable size for profit or personal use. Without the source image, in high resolution format, it is near impossible to recreate the image in a high enough quality to print it for display.

All artists who post their work on the web face this concern. Another option is to add a watermark over your image before uploading it.

Tags: artist, artwork, concerns, image, images, photo, photograph, plagiarism, print, upload, use, watermark

Member FAQs, Festival/Promoters FAQs

Uploaded photos must be a minimum of 320 pixels wide for a quality image display. Anything below this size will not be allowed.

Profile Picture

  • Select "Modify Profile" under the "Your Profile" tab in "My Account."
  • Scroll to the bottom and click "Upload or Choose Existing Image."
  • Click 'browse' in the pop up window, find the folder where the photo is stored.
  • Select the photo and click the "open" (the photo is now selected).
  • Click the "Save Changes" button.
To change your profile picture, click the "Change Image" link to the right of your photo in "modify profile".

Gallery Pictures
  • Select "Add Photo" under the "Gallery" tab in "My Account."
  • Click the "Upload or Choose Existing Image" button.
  • Enter the title of your photo (required).
  • Click 'browse' in the pop up window, find the folder where the photo is stored on your computer.
  • Select the photo and click the "open" (the photo is now selected).
  • Click the "Save Changes" button.

Photo Upload Specifications
  • We re-size your image on upload to maximum size of 750x550 pixels.
  • There is a disk space limit per level. You will be notified of this when you upload an image.
  • Acceptable formats are JPG, JPEG, PNG and GIF.

15 images are allowed @ Level 1, 30 @ Level 2, & 60 @ Level 3. Profile image does not count towards these. Image count is based on usage, even if it's the same image in multiple places of your profile.

Tags: gallery, image, images, media, photo, photograph, picture, pictures, profile, shop, upload

Festival/Promoters FAQs

You can upload a unique image to accompany each event. The upload image option is in the top right corner of the 'edit event' form. Head over to "Manage My Events" to get started. Be sure your event photo is at least 320 pixels wide.

To change or edit a previously uploaded image, click 'change image' in the event 'edit event' form. After image changes be sure to click 'save changes' at the bottom of the 'edit event' form.

Keep in mind once you have added a profile image, that will show with your events until you add a separate event image. If you add an image to one event and not others, the profile image will appear with events that have no event image added. Viewers will be able to see both your event photo and your profile image, once both are added. If you have not added a profile image or event image, one of our default images will show with your event. You can upload a profile pic in Modify Profile.

Tags: event, fair, image, listing, photo, picture, show, upload

The ability to upload documents and applications is a Pro Member feature. For more information on Pro Membership, please go here. To become a Pro Member, go here.

To upload your application, go to "My Account" and look for the "My Applications" link across the gray toolbar. Click that, and then select "Upload Document". Add a title and description for your document. Keep in mind that when visitors go to download your application, they will be taken to a page with all of your uploaded documents listed, so make your title specific to that particular application (ie: if this is a vendor application for an event, list the name of the event in the title).

Next, choose your application file. This file needs to be available for upload on the computer or network you're attempting to upload from. We accept the following file formats: pdf, doc, docx, odt, txt. If your application is in a different format, please convert it before attempting to upload. There are many free document editors available to do so with. If you have previously uploaded documents or applications into your profile, and want to make multiple copies, click the "Choose From Uploaded Documents" documents, and select a file from there to use as your new uploaded document.

After your title and description are set, and your file is selected, click "Upload Document" to upload it. If you need to edit or remove documents after uploading them, go back under the My Applications tab, and select the appropriate action there.

Your applications are available to view & download from your profile and your event listings.

Tags: application, applications, document, event, feature, features, member, pro, promember, promote, promoter, upload

Yes, two months after your event has ended you will receive an update reminder from us. If you do not update the listing with the next year's dates you will continue to receive update reminders monthly until you either update the listing or request that it be deleted.

Tags: event, reminder, update

Seller questions

We scale your images down so it is not exactly possible to blow them up to a printable size for profit or personal use. Without the source image, in high resolution format, it is near impossible to recreate the image in a high enough quality to print it for display.

All artists who post their work on the web face this concern. Another option is to add a watermark over your image before uploading it.

Tags: artist, artwork, concerns, image, images, marketplace, photo, photograph, plagiarism, print, products, sell, sellers, upload, use, watermark